Terms of Service

Welcome to Cleanviq. By accessing or using cleanviq.com and placing an order, you agree to these Terms of Service. Please read them carefully.

About Cleanviq

Cleanviq is a Pakistani home and kitchen cleaning brand offering cleaning products for surfaces, fabric, leather, and vehicles. All prices are displayed in Pakistani Rupees (PKR).

Ordering

By placing an order, you confirm that the information you provide is accurate and that you are legally able to enter into a purchase agreement.

For Cash on Delivery (COD) orders, our team may contact you using the phone number provided to confirm your order before dispatch.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to the following situations:

• Suspected fraud or unauthorized activity.
• Incorrect pricing due to a technical or human error.
• Product unavailability.
• Repeated refusal of Cash on Delivery orders from the same customer or address.
• Delivery addresses outside our serviceable areas.

Pricing and Payment

All prices are listed in Pakistani Rupees (PKR) and may change without prior notice.

We accept:

• Secure online payments through our website.
• Cash on Delivery (COD) across Pakistan.

Discount codes must be applied during checkout and cannot be added after an order has been placed unless stated otherwise.

Shipping and Delivery

Please refer to our Shipping Policy for complete information regarding shipping charges, estimated delivery times, and Cash on Delivery services.

Returns and Refunds

Please refer to our Refund and Return Policy for complete details regarding returns, replacements, refunds, and our Lifetime Refund Guarantee.

Product Use

Cleanviq products are designed for the uses described on each product label and product page.

Please follow all instructions before use. Cleanviq is not responsible for any damage resulting from misuse of our products or use on surfaces not recommended in the product instructions.

Intellectual Property

All content available on cleanviq.com—including product names, descriptions, images, graphics, logos, and the Cleanviq brand—is the intellectual property of Cleanviq.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Cleanviq's liability for any claim related to a product is limited to the amount paid for that product.

We are not responsible for any indirect, incidental, special, or consequential losses arising from the use of our products or website.

Governing Law

These Terms of Service are governed by the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website or the purchase of our products will be subject to the jurisdiction of the courts of Pakistan.

Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on this page. By continuing to use cleanviq.com after changes are published, you agree to the updated Terms.

Contact

If you have any questions regarding these Terms of Service, please contact us through WhatsApp or via our Contact page.